QLTY09023 2013 INTEGRATED QUALITY

General Details

Full Title
INTEGRATED QUALITY
Transcript Title
INTEGRATED QUALITY
Code
QLTY09023
Attendance
N/A %
Subject Area
QLTY - Quality
Department
MENG - Mech. and Electronic Eng.
Level
09 - NFQ Level 9
Credit
05 - 05 Credits
Duration
Semester
Fee
Start Term
2013 - Full Academic Year 2013-14
End Term
2019 - Full Academic Year 2019-20
Author(s)
Bob Kennedy PhD
Programme Membership
SG_EPROJ_M09 201300 Master of Science in Project Management SG_SPROJ_O09 201700 Postgraduate Diploma in Science in Project Management
Description

This module facilitates a deep appreciation of quality from its metaphysical level to its day to day practise.

It draws from the conventional sources of standards, gurus and models as well as the broader emerging field of appreciative systems.

Learning Outcomes

On completion of this module the learner will/should be able to;

1.

Explain the fundamental principles underpinning quality.

2.

Lead an organisation's quality initiatives based on well informed current best practice.

3.

Evalute and Justify the various models and approaches for suitability in any given situation.

4.

Demonstrate a deep understanding of complex human activity systems.

5.

Apply business excellence models to facilitate self assessment, continual improvement and systems alignment/integration.

6.

Act as an inspiration and support to others on matters of quality.

Teaching and Learning Strategies

The course delivery will draw on various resources including:

  1. Traditional lecture.
  2. The students' own industrial experience.
  3. Work related assignments.
  4. Guest lecturers on topics that are topical and relevant.

Module Assessment Strategies

Assignments and Essays.       40%

Three hour terminal exam.     60%

Indicative Syllabus

Modern quality management principles:
What is quality in its various contexts?
The Quality Gurus.
Core concepts, principles and values.

The Process approach.
Deep analysis of the ISO9000 process approach with its associated core functions and principles.

Current Quality Practices.
Review of various quality ‘initiatives' approaches, techniques, tools.

Systems and systems thinking
The Deming, Ackoff, Scholtes, Gharajedaghi, and Checkland approaches to systems.
Human activity systems. Complex Adaptive Systems, Appreciative Systems.
Wheatley, Block, Pirsig.
Cystems - Kennedy.

Excellence models.
Deming Prize, EFQM, MBNQA.

Management System Maturity.
Reactive, Systematic, Aligned, Integrated.

Organisational self-assessment as a strategy for continual improvement.
Using the approaches to process and results assessment advocated in the various models.

Self-development.
The student will be prescribed two to three textbooks to read to deepen his/her appreciation of quality as a powerful medium for transformational change.

Coursework & Assessment Breakdown

Coursework & Continuous Assessment
40 %
End of Semester / Year Formal Exam
60 %

Coursework Assessment

Title Type Form Percent Week Learning Outcomes Assessed
1 Assignment Presentation Continuous Assessment UNKNOWN 15 % Week 5 1,4,6
2 Essay Student's own appreciation of quality. Continuous Assessment UNKNOWN 15 % Week 9 1,4
3 Assignment Organisational Self Assessment Continuous Assessment UNKNOWN 10 % Week 12 3,5

End of Semester / Year Assessment

Title Type Form Percent Week Learning Outcomes Assessed
1 Open Book Exam Three hour exam Final Exam UNKNOWN 60 % Week 15 2,3,4,6
             
             

Full Time Mode Workload


Type Location Description Hours Frequency Avg Workload
Lecture Not Specified Lecture 2 Weekly 2.00
Workshop Problem Based Learning Room PBL workshop 2 Fortnightly 1.00
Total Full Time Average Weekly Learner Contact Time 3.00 Hours

Part Time Mode Workload


Type Location Description Hours Frequency Avg Workload
Lecture Distance Learning Suite Lecture 2 Weekly 2.00
Tutorial Distance Learning Suite Tutorial 1 Weekly 1.00
Total Part Time Average Weekly Learner Contact Time 3.00 Hours

Module Resources

Non ISBN Literary Resources

 

Authors

Title

Publishers

Year

Noble. M.

Organisational Mastery with Integrated Management Systems.

Wiley Interscience.

2000

Lee. T. et al

Integrated Management Systems

John Wiley & Son

1999

Gharajedaghi. J.

Systems Thinking.

Butterworth Heinemann

1999

Checkland. P.

Systems Thinking, Systems Practice

John Wiley & Son

1999

Wheatley. M.

Leadership and the New Science.

Berrett-Koehler Publishwers

1999

Other Resources

Other sources of information.

ISO 9000:2000 Series of Quality Management Systems.

IS0 14000 Series of Environmental Management Systems.

OHSAS 18001 and BS8800 Occupational Health and Safety standards.

Sector specific codes/ standards e.g HACCP.

Journal Articles on various Gurus.

European Foundation for Quality Management [EFQM] website for excellence model material.

FDA website

EU directives.

IMB Website (Irish Medicine Board)

IEMA website (Institute of Environmental Management and Assessment)

EPA website (Environmental Protection Agency)

GHTF (Global Harmonisation Task Force)

Additional Information

None