HRM08015 2016 Employee Relations

General Details

Full Title
Employee Relations
Transcript Title
Employee Relations
N/A %
Subject Area
HRM - Human Resource Management
BUS - Business
08 - NFQ Level 8
05 - 05 Credits
Start Term
2016 - Full Academic Year 2016-17
End Term
9999 - The End of Time
Colette Armstrong, Caroline Casey, John McNamara, Karen McManus, Mary Gilmartin, Jimmy Treacy
Programme Membership
SG_BBUSI_H08 202100 Bachelor of Business (Honours) in Business L8 (Ab-initio) SG_BHRMS_K08 202100 Bachelor of Business (Honours) in Business in HRM Stream (Add-on)

This module examines the nature of employee relations incorporating conflict resolution strategies, collective bargaining, dealing with disputes; negotiating and monitoring employee behaviour.


Learning Outcomes

On completion of this module the learner will/should be able to;


Utilise conflict resolution strategies


Negotiate at advanced level


Differentiate between bargaining levels, scope and units


Devise and implement involvement and participation practices


Design a grievance procedure


Conduct a disciplinary hearing

Teaching and Learning Strategies

This module will contain a mixture of lecture and tutorial format as well as practical components.

A traditional classroom is used for teaching purposes for the delivery of Employee Relations. The learning environment is designed to foster a shared sense of ownership and responsibility for the learning and development. At the beginning of the semester the participants are issued with a detailed module curriculum which includes the module learning outcomes, a class schedule, the necessary reading material and the assignment briefing document and marking criteria. Participants also have access to Moodle, the Institute’s Virtual Learning Environment. In addition the learners participate in practical sessions using case studies and will develop specific employee relations skills. These relevant case studies are used to bring the material to life.


Module Assessment Strategies

The module will be assessed by a final examination and a range of continuous assessments including written assignment and MCQs

Repeat Assessments

All failed elements of assessment may be repeated.

Indicative Syllabus

Conflict Resolution

Conflict resoultion skills and strategies

Collective Bargaining

Bargaining scope, units and levels

Negotiating skills

Phases in negotiations

Roles in negotiations

Employee Involvement

Participation and Involvement

Discipline and Grievance Handling

The disciplinary procedure

Rules in employment

Disciplinary hearing

Grievances in the workplace 


Coursework & Assessment Breakdown

Coursework & Continuous Assessment
50 %
End of Semester / Year Formal Exam
50 %

Coursework Assessment

Title Type Form Percent Week Learning Outcomes Assessed
1 Multiple Choice Test Continuous Assessment UNKNOWN 20 % OnGoing 1,2,3,4
2 Written Assignment Project Essay 30 % Week 11 1,2,3,4

End of Semester / Year Assessment

Title Type Form Percent Week Learning Outcomes Assessed
1 Final Exam Written Final Exam UNKNOWN 50 % End of Year 1,2,3,4,5,6

Full Time Mode Workload

Type Location Description Hours Frequency Avg Workload
Lecture Lecture Theatre Lecture 2 Weekly 2.00
Workshop Flat Classroom Group 2 hour block 2 Weekly 2.00
Total Full Time Average Weekly Learner Contact Time 4.00 Hours

Required & Recommended Book List

Recommended Reading
2013-04-26 Industrial Relations in Ireland Gill & Macmillan Ltd
ISBN 0717143813 ISBN-13 9780717143818

A concise overview of contemporary Irish Industrial Relations, reflecting the changed economic, legislative, social and political environments in Ireland today. * Provides all the main contextual issues and theoretical perspectives, combined with details on institutions, to promote an informed view of this subject. * Presents a historical and international context, allowing for an apprecaition of industrial relations processes, law and practice. * Highlights the Croke Park Agreement, new employment legislation and trade union law amendments, and features and analyses all current industrial relations developments. * Includes comparative material, which gives context to the nature and development of the contemporary Irish system of industrial relations. * Provides guidance on key skills for managing people, including negotiation skills and skills for conducting disciplinary and grievance interviews. * Presents a balanced and comprehensive treatment of contentious topics, and uses case studies to provide context and engage debate. Written For: Industrial Relations or Human Resource Management courses at third level Institute of Professional Development courses Industrial relations practitioners

Recommended Reading
2006-07-26 Global Industrial Relations (Global HRM) Routledge
ISBN 0415329477 ISBN-13 9780415329477

Breaking new ground and drawing on contributions from the leading academics in the field, this notable volume focuses specifically on industrial relations.  Informative and revealing, the text provides an overview of the industrial relations systems of nine regions (North America, South America, Western Europe, Eastern Europe, the Middle East, Australia and New Zealand, Asia, Africa, and India) and is divided into two distinct sections covering:

  • regional variations in global industrial relations systems 
  • contemporary themes in global industrial relations.

Combining both systems and thematic issues, this important new text is invaluable reading for postgraduates and professionals in the fields of human resources management, industrial relations and business and management as well as anyone studying or interested in the issues surrounding global industrial relations.

Recommended Reading
2011-02-01 Understanding Employment Relations McGraw Hill Higher Education
ISBN 0077127412 ISBN-13 9780077127411

This is the ideal resource for students who need to gain a thorough understanding of contemporary issues and the practical skills needed for the workplace. Tony Dundon and Derek Rollinson clearly guide readers through the multitude of factors - economic, social, psychological and legal - that shape contemporary employment relations and management practice. Their student-friendly approach provides exercises, case studies and reflective questions - plus a wealth of additional resources online - designed to help readers think critically and apply their knowledge to real-world situations.

Recommended Reading
2010-03-22 Industrial Relations: Theory and Practice (Industrial Revolutions) Wiley-Blackwell
ISBN 1444308858 ISBN-13 9781444308853

This revised edition of Industrial Relations: Theory and Practice follows the approach established successfully in preceding volumes edited by Paul Edwards. The focus is on Britain after a decade of public policy which has once again altered the terrain on which employment relations develop. Government has attempted to balance flexibility with fairness, preserving light-touch regulation whilst introducing rights to minimum wages and to employee representation in the workplace. Yet this is an open economy, conditioned significantly by developing patterns of international trade and by European Union policy initiatives. This interaction of domestic and cross-national influences in analysis of changes in employment relations runs throughout the volume.

The structure has been amended slightly. Britain is placed straight away in comparative perspective before attention focuses explicitly on employment relations actors, contexts, processes, and outcomes. Each of the chapters is written by authorities in the field and provides up to date analysis and commentary. A spine of chapters from the preceding volume have been revised and extensively updated and new chapters have been added to refine coverage of issues such as the private sector and developing legal institutions.

Overall, a picture emerges of an economy that is in incremental and contested transition. The imperatives of 'globalization' now infuse governance mechanisms that were once responsive principally to domestic agenda and employment standards are set now by the state that once were established through collective bargaining. It is this fragile and emerging model that will be tested significantly through sustained political and economic change.

"Completely revised, the latest edition of Industrial Relations provides an invaluable guide to the actors, contexts, processes and significant outcomes within British employment relations. Based on a thorough review of the latest research, it is essential reading for students, academics and those professionally involved in employment relations and human resource management."
Edmund Heery, Cardiff Business School

"This is a terrific collection of insightful analyses of British workplace relations in a global context provided by leading scholars. The chapters creatively utilize a multidisciplinary and critical approach that reveals the continuing and unique value of an industrial relations perspective. The volume cleverly assesses how factors including increased demographic diversity, organizational restructuring, globalization, and the reduced coverage of collective bargaining are affecting the nature and evolution of work and workplace relations. It is a must read.
Harry C. Katz, Cornell University, New York

"This volume definitely constitutes the most comprehensive and best collection of empirical as well as analytical essays on industrial relations in Great Britain. This substantially revised, enlarged and updated version of its well known predecessors puts the specific national experience in comparative context and international perspective. A truly interdisciplinary volume by leading authorities, this has to be highly recommended for domestic as well as foreign scholars, practitioners and policy makers."
Bernt Keller, University of Konstanz, Germany

"With working people facing the worst crisis in generations, this book is a much needed reminder of the crucial importance of employment relations research in Britain. The 3rd edition of Industrial Relations, which coincides with the 40th anniversary of the IRRU at Warwick University, provides a completely updated, cutting-edge analysis by leading scholars on work and employment developments in contemporary Britain. It delivers a most informative view of modern employment, its problems and possibilities. A must for students and practitioners in employment relations, human resource management and industrial sociology."
Professor Carola Frege, London School of Economics and Editor of BJIR

Recommended Reading
2013 An Introduction to Collective Bargaining and Industrial Relations 4/e McGraw Hill

Recommended Reading
2013-09-21 Comparative Employment Relations in the Global Economy Routledge
ISBN 0415686636 ISBN-13 9780415686631

"Employment Relations" is widely taught in business schools around the world. Increasingly however more emphasis is being placed on the comparative and international dimensions of the relations between employers and workers. It is becoming ever more important to comprehend todays work and employment issues alongside a knowledge of the dynamics between global financial and product markets, global production chains, national and international employment actors and institutions and the ways in which these relationships play out in different national contexts.

This textbook is the first to present a cross-section of country studies, including all four BRIC countries, Brazil, Russia, India and China alongside integrative thematic chapters covering all the important topics needed to excel in this field. The textbook also benefits from the editors' and contributors' experience as leading scholars in Employment Relations.

The book is an ideal resource for students on advanced undergraduate and postgraduate comparative programmes across areas such as Employment Relations, Human Resource Management, Political Economy, Labour Politics, Industrial and Economic Sociology, Regulation and Social Policy.

Module Resources

Non ISBN Literary Resources

Core Text: Industrial Relations in Ireland: Wallace, J, Gunnigle, P, McMahon, G (2013). Gill & Macmillan


Understanding Employment Relations: Dundon, T & Rollinson, D (2011). McGraw-Hill

Industrial Relations Theory & Practice: Colling, T & Terry, M (2010). Wiley

Employee Reward. Perkins, S & White, G. (2008) CIPD

Handbook of Human Resource Management Practice, 13th edition:Armstrong, M. (2014) Kogan Page.

Human Resource Management in Ireland. Gunnigle, P, Heraty, N, Morley, M (2011). Gill & Macmillan.

Human Resource Management. Carbery, R and Cross, C. 2013. Palgrave Macmillan.

Human Resource Management at work (5th ed). Marchington, M & Wilkinson, A. (2012). CIPD

Industrial Relations Theory & Practice. Colling, T & Terry, M (2010). Wiley

Strategic HRM: Research and Practice in Ireland, Harney, B., Monks, K. (eds) (2014) : Orpen Press.

Employee Relations: Gennard & Judge, G (2005). CIPD

An Introduction to Collective Bargaining & Industrial Relations: Katz, H & Kochan, T (2013). McGraw Hill

Global Industrial Relations: Morley, M Gunnigle, P, Collings, D (2006). Routledge


URL Resources



Central Statistics Office 

Economic and Social Research Institute
European Foundation for the Improvement of Living and Working Conditions (European Industrial relations Observatory on-line)
Eurostat (source of social and economic statistics on EU)
Industrial Relations News
Enterprise Ireland
Public Appointments Service
Irish Academy of Management (an association of academics focused on research and teaching in management studies)
International Labour Organization
National Centre for Partnership and Performance
Organization for Economic Cooperation and Development
Services Industrial Professional and Technical Union
Irish Business and Employers Confederation
Irish Congress of Trade Unions
Workplace Relations Commission
Department of Enterprise, Trade and Employment
Employment Appeals Tribunal
Labour Court ph.
Equality Authority
Health & Safety Authority
Society for Human Resource Management (US)

Chartered Institute of Personnel and Development

People management - the magazine of the CIPD
CIPD in Ireland

Additional Information

Lecturer: Jimmy Treacy

Office: B1085