HRM08012 2016 People Management Skills 2

General Details

Full Title
People Management Skills 2
Transcript Title
People Management Skills 2
70 %
Subject Area
HRM - Human Resource Management
MRKT - Marketing, Tourism and Leisure
08 - NFQ Level 8
05 - 05 Credits
Start Term
2016 - Full Academic Year 2016-17
End Term
9999 - The End of Time
Caroline Casey
Programme Membership
SG_BFINA_K08 201600 Bachelor of Business (Honours) in Business in Finance Stream (Add-on) SG_BSPOR_H08 201900 Bachelor of Business (Honours) in Sport with Business SG_BBUSI_H08 202100 Bachelor of Business (Honours) in Business L8 (Ab-initio) SG_BBMTS_K08 202100 Bachelor of Business (Honours) in Business L8 (Add-on) DoMTS SG_BFINA_K08 202100 Bachelor of Business (Honours) in Finance Stream (Add-on) SG_BGENE_K08 202100 Bachelor of Business (Honours) in Business in General Stream (Add-on)

This subject aims to develop the learner's general people management skills in a variety of professional people management contexts.   The module aims to develop the skills required of graduate managers in effectively managing people in professional settings; this may be in the context of engaging professionally with staff and/or clients. The learner will appraise current theory and practice in managing people, building on the skills developed in People Management Skills 1, specifically in two areas; managing and resolving conflict through effective negotiation and coaching practice and skills.   Learners will develop the capacity to evaluate professional situations and to identify and engage in appropriate strategies to manage people effectively.

Learning Outcomes

On completion of this module the learner will/should be able to;


Critically evaluate the current theory and practice in relation to effective people management.


Analyse the role of people management skills in successful organisations.


Formulate creative and effective strategies and solutions with regard to people management issues.


Design, deliver and implement an effective negotiation strategy related to a people management scenario.


Design and deliver an effective coaching initiative related to a people management scenario

Teaching and Learning Strategies

This module will be delivered through a combination of lectures on the theory underpinning best practice and practical skills workshops.  There will be a strong emphasis on the development of skills through participation in practical exercises and role plays as appropriate.

Module Assessment Strategies

The assessment of this module will be continuous. Assessments will incorporate both the develop of appropriate strategies, based on an understanding of best practice, and the application of these strategies, through an assessment of skills.

Repeat Assessments

Repeats assessments will be developed as appropriate to meet the module requirements.

Module Dependencies

HRM08011 201100 People Management Skills 1

Indicative Syllabus

1.       Theory and practice of effective people management skills

2.       Conflict resolution through negotiation; theory, techniques and skills 

3.       Coaching theory, techniques and skills

Coursework & Assessment Breakdown

Coursework & Continuous Assessment
100 %

Coursework Assessment

Title Type Form Percent Week Learning Outcomes Assessed
1 Negotiation Skills Preparation & Practice Continuous Assessment Group Project 50 % Week 7 1,2,3,4
2 Coaching Skills Preparation & Practice Continuous Assessment Individual Project 50 % Week 13 1,2,3,5

Full Time Mode Workload

Type Location Description Hours Frequency Avg Workload
Independent Learning UNKNOWN Independent reading & project work 4 Weekly 4.00
Lecture Flat Classroom Lecture 2 Weekly 2.00
Lecture Flat Classroom Practical Skills Development - maximum student numbers @ 20 2 Weekly 2.00
Total Full Time Average Weekly Learner Contact Time 4.00 Hours

Required & Recommended Book List

Recommended Reading
2015-04-03 Developing Management Skills (9th Edition) Prentice Hall
ISBN 0133127478 ISBN-13 9780133127478

NOTE: You are purchasing a standalone product; MyManagementLab does not come packaged with this content. If you would like to purchase both the physical text and MyManagementLab search for ISBN-10:  0133254224/ISBN-13: 9780133254228 . That package includes ISBN-10: 0133127478 /ISBN-13:  9780133127478 and ISBN-10:  0133134679/ISBN-13: 9780133134674 .


For undergraduate/graduate Principles of Management and Management Skills courses.


Skills Development for Tomorrows managers

In its Ninth Edition, Developing Management Skills has become the standard in hands-on management learning. Designed for students of all skill levels and learning styles, the text allows students to apply knowledge to real-world situations, connect concepts to their own lives, and experience management theory in a tactile and engaging way.


Updated for tomorrows managers, this text features contemporary examples, new skill assessments and cases, updated research, and tangible, relevant goals for students to work toward. Focusing on ten essential skills for success in management, Developing Management Skills focuses on what managers actually do, transforming management concepts into practical, actionable techniques.  


Students will gain hands-on practice applying management concepts with MyManagementLab. Theyll engage in real business situations with simulations, build their management skills by writing and talking about different management scenarios, have access to a videos and current events to help put concepts into perspective, and more.


Also available with MyManagementLab

MyManagementLab is an online homework, tutorial, and assessment program designed to work with this text to engage students and improve results. Within its structured environment, students practice what they learn, test their understanding, and pursue a personalized study plan that helps them better absorb course material and understand difficult concepts.

Recommended Reading
2014-01-21 Interpersonal Skills in Organizations McGraw-Hill Education
ISBN 007811280X ISBN-13 9780078112805

Interpersonal Skills in Organizations by de Janasz, Dowd, and Schneider takes a fresh, thoughtful look at the key skills necessary for personal and managerial success in organizations today. Exploding with exercises, cases, and group activities, the book employs an experiential approach suitable for all student audiences. The book is organized into 4 distinct sections (Understanding Yourself, Understanding Others, Understanding Teams, and Leading) that can be used collectively or modularly depending on the instructors' preferences and students' needs. The emphasis in this edition focuses on making the text more current along with making the text pedagogically effective for students and instructors.

Module Resources

Non ISBN Literary Resources

Core Texts:

David A. Whetten (2015) Developing Management Skills (9th Edition) Prentice Hall

Suzanne de Janasz (2014) Interpersonal Skills in Organizations (5th edition) McGraw-Hill Education

Recommended Reading:

Doherty N. & Gulyer M. (2008) The Essential Guide to Workplace Mediation & Conflict Resolution, second edition, Kogan Page

Fisher S. (2007) Working with conflict: skills and strategies for action (4th editiona) Zed books

Passmore J. (2010) Excellence in Coaching, the Industry Guide (2nd edition) Kogan Page

Routledge C. & Carmichael J. (2007) Personal Development and Management Skills, CIPD

Zeus, P and Skiffington, S (2005) The Complete Guide to Coaching at Work, McGraw Hill



URL Resources


Other Resources


Journals:  People Management; Coaching: An International Journal of Theory, Research and Practice

DVDs: Persualde, Influence, Negotiate (CIPD); Coaching Skills for Line Managers (CIPD)

Additional Information