HLTH09004 2019 Change Management and Leadership in Health Project Management

General Details

Full Title
Change Management and Leadership in Health Project Management
Transcript Title
Change Management and Leadersh
Code
HLTH09004
Attendance
N/A %
Subject Area
HLTH - Health Studies
Department
HEAL - Health & Nutritional Sciences
Level
09 - NFQ Level 9
Credit
10 - 10 Credits
Duration
Semester
Fee
Start Term
2019 - Full Academic Year 2019-20
End Term
9999 - The End of Time
Author(s)
Margaret McLoone, Maire McCallion
Programme Membership
SG_SHEAL_O09 201900 Postgraduate Diploma in Science in Health Promotion and Project Management SG_SHPRP_M09 201900 Master of Science in Health Promotion and Project Management SG_SHEAL_E09 201900 Certificate in Health Project Management SG_SHPPM_M09 201900 Master of Science in Health Promotion and Project Management SG_SHEAL_O09 201900 Postgraduate Diploma in Science in Health Promotion and Project Management SG_SHLPM_E09 201900 Certificate in Health Project Management
Description

This module will provide the learner with opportunities to engage with relevant theories of leadership and change management and reflect on the relevance of these in relation to their own practice and the process of managing projects.

Learning Outcomes

On completion of this module the learner will/should be able to;

1.

Critique different leadership styles and competencies that can be deployed to successfully manage projects and teams in health service settings

2.

Critically evaluate advantages and disadvantages of different research approaches and methods to studying leadership and leadership development

 

3.

Communicate change management plans utilising change management models and frameworks.

4.

Compare  different paradigms and perspectives of organisational change and how they influence the processes and outcomes of  the change.

5.

Make a case for the value of integrating project management and change management process within a health context

6.

Recognise and respond to the ethical challenges raised by leading and managing change in organisations.

7.

Take a reflective approach in appraising their competencies in leadership and change management and identifying areas for further professional development relevant to future needs.

Teaching and Learning Strategies

The educational elements will be provided by the Institute of Technology Sligo 

Additional lecturing, as required, may be provided by outside specialists and practitioners 

Online delivery is proposed with student exposed to a blend of learning activities including  synchronous and asynchronous delivery of lectures, online tutorials and reflective tasks. Chunking will be used providing short videos of smaller amounts of content which will be available on the moodle site. Additional materials will be provided on moodle

Module Assessment Strategies

This module will be assessment on the basis of 100% continuous assessment.

Students will be assessed through various assessment processes including some or all of the following;Case Study, a professional development plan and a research paper. 

Repeat Assessments

The repeat assessment strategy will  be dependent on overall grades and will be decided and documented at the Progression and Award Boards. 

The programme allows students to progress to a next stage if they have failed to attain the pass mark for a particular module. A student may be allowed to carry up to 10 credits into a new stage.  This policy is at the discretion of the examination board. 

Indicative Syllabus

Leadership theories and concepts

Competencies for project leaders

Values based leadership

Popular leadership literature

The virtual Leader

Leadership for the future

Innovation and Leadership

The personal leadership journey

Methodologies for researching leadership

Leading project teams

Decision Making Processes

Managing conflict

Creating Shared Vision

 

The politics of change

Paradigms and perspectives of organisational change.

Models and frameworks for Change Management

Change Management tools and techniques

Critical factors for change management

Sustaining Change

Communicating Change

Understanding resistance

The intersection of project management and change management

 

Ethical Issues in Leadership and Change Management

Reflective Practice

Coursework & Assessment Breakdown

Coursework & Continuous Assessment
100 %

Coursework Assessment

Title Type Form Percent Week Learning Outcomes Assessed
1 Research Paper Continuous Assessment Essay 35 % Week 8 1,3
2 Case Study Continuous Assessment Group Project 35 % Week 12 4,5,6,7
3 Reflective Log Continuous Assessment Assignment 30 % OnGoing 2,5

Part Time Mode Workload


Type Location Description Hours Frequency Avg Workload
Online Lecture Distance Learning Suite Lecture 4 Weekly 4.00
Total Part Time Average Weekly Learner Contact Time 4.00 Hours

Required & Recommended Book List

Required Reading
2014-04-14 Project Management Leadership John Wiley & Sons
ISBN 9781118674017 ISBN-13 1118674014
Required Reading
2016-09-01 Leadership in Healthcare
ISBN 1567938469 ISBN-13 9781567938463
Required Reading
2009-02-09 Strategic Project Management Made Simple John Wiley & Sons
ISBN 9780470411582 ISBN-13 0470411589

When Fortune Magazine estimated that 70% of all strategies fail, italso noted that most of these strategies were basically sound, butcould not be executed. The central premise of Strategic ProjectManagement Made Simple is that most projects and strategies neverget off the ground because of adhoc, haphazard, and obsoletemethods used to turn their ideas into coherent and actionableplans. Strategic Project Management Made Simple is the first bookto couple a step-by-step process with an interactive thinking toolthat takes a strategic approach to designing projects and actioninitiatives. Strategic Project Management Made Simple builds asolid platform upon four critical questions that are vital forteams to intelligently answer in order to create their own strong,strategic foundation. These questions are: 1. What are we trying to accomplish and why? 2. How will we measure success? 3. What other conditions must exist? 4. How do we get there? This fresh approach begins with clearly understanding the what andwhy of a project - comprehending the bigger picture goals that areoften given only lip service or cursory reviews. The second andthird questions clarify success measures and identify the riskyassumptions that can later cause pain if not spotted early. The howquestions - what are the activities, budgets, and schedules - comeslast in our four-question system. By contrast, most projectapproaches prematurely concentrate on the how without firstadequately addressing the three other questions. These fourquestions guide readers into fleshing out a simple, yetsophisticated, mental workbench called "the Logical Framework" - aSystems Thinking paradigm that lays out one's own project strategyin an easily accessible, interactive 4x4 matrix. The inclusion ofmemorable features and concepts (four critical questions, LogFramematrix, If-then thinking, and Implementation Equation) make thisbook unique.

Required Reading
2018-01-30 Studying Leadership SAGE Publications Limited
ISBN 147395861X ISBN-13 9781473958616

Now in its Second Edition, Studying Leadership continues to provide a comprehensive overview of the key theories, topics, research debates and major developments in the field of leadership studies. Split into three parts, the book covers the traditional and mainstream theories on leadership; the main topics and perspectives explored in leadership research, and the recent trends in leadership studies such as gender and diversity, ethics, sustainability, language and identity. The new edition features a chapter on Researching Leadership and includes extended case studies to enhance learning and support students with their dissertations and research projects. The book is complemented by a companion website featuring a range of tools and resources for lecturers and students, including chapter specific multiple-choice questions, case studies, video links, free SAGE journal articles, PowerPoint slides and an instructors manual. Suitable reading for students on leadership courses across a range of subjects including Business & Management, Health and Education.

Recommended Reading
2013 A Guide to the Project Management Body of Knowledge Project Management Inst
ISBN 1935589679 ISBN-13 9781935589679

Presents the fundamentals of project management as they apply to a wide variety of projects, covering such topics as project life cycles, scope definition, activity schedules, risk identification, and stakeholder management.

Recommended Reading
2015-01-22 Health Promotion Sage Publications Limited
ISBN 1446294005 ISBN-13 9781446294000
Recommended Reading
2016-02 Planning, Implementing, and Evaluating Health Promotion Programs Benjamin Cummings
ISBN 0134219929 ISBN-13 9780134219929
Required Reading
2017-04-17 The Leadership Challenge John Wiley & Sons
ISBN 9781119278962 ISBN-13 1119278961

Praise for The Leadership Challenge, Sixth Edition -- Title Page -- Copyright -- Introduction: Making Extraordinary Things Happen in Organizations -- What Leaders Do and What Constituents Expect -- Chapter 1: When Leaders Are at Their Best -- The Five Practices of Exemplary Leadership -- The Five Practices Make a Difference -- The Ten Commitments of Exemplary Leadership -- Notes -- Chapter 2: Credibility Is the Foundation of Leadership -- What People Look for and Admire in Their Leaders -- Putting It All Together: Credibility Is the Foundation -- Notes -- Practice 1: Model the Way -- Chapter 3: Clarify Values -- Find Your Voice -- Affirm Shared Values -- Notes -- Chapter 4: Set the Example -- Live the Shared Values -- Teach Others to Model the Values -- Notes -- Practice 2: Inspire a Shared Vision -- Chapter 5: Envision the Future -- Imagine the Possibilities -- Find a Common Purpose -- Notes -- Chapter 6: Enlist Others -- Appeal to Common Ideals -- Animate the Vision -- Notes -- Practice 3: Challenge the Process -- Chapter 7: Search for Opportunities -- Seize the Initiative -- Exercise Outsight -- Notes -- Chapter 8: Experiment and Take Risks -- Generate Small Wins -- Learn from Experience -- Notes -- Practice 4: Enable Others to Act -- Chapter 9: Foster Collaboration -- Create a Climate of Trust -- Facilitate Relationships -- Notes -- Chapter 10: Strengthen Others -- Enhance Self-Determination -- Develop Competence and Confidence -- Notes -- Practice 5: Encourage the Heart -- Chapter 11: Recognize Contributions -- Expect the Best -- Personalize Recognition -- Notes -- Chapter 12: Celebrate the Values and Victories -- Create a Spirit of Community -- Be Personally Involved -- Notes -- Chapter 13: Leadership Is Everyone's Business -- Exemplary Leadership Is Local -- Exemplary Leadership Matters -- Learning Leadership Takes Practice

Required Reading
2014-09-17 Health Program Management John Wiley & Sons
ISBN 9781118834763 ISBN-13 1118834763

Learn how to effectively plan, implement, and evaluate healthprograms Health Program Management: From Development ThroughEvaluation, Second Edition is a practical and usefulintroduction to the management of health programs. While providingan overview of the current best practices in management, thetextbook goes beyond simple management techniques, teachingstudents how to develop, lead, and evaluate their programs toensure quality outcomes. The focus is on the three core managementconcepts of strategy, design, and leadership, but time is alsodevoted to describing facilitative management activities integralto successful programs. Students will learn techniques forcommunication, decision-making, quality assurance, marketing, andprogram evaluation within the structure of the book's programmanagement model. Logically organized with a separate chapter foreach activity, this resource provides a thorough, systematicoverview of the effective development, implementation, andevaluation of health programs. Health Program Management: From Development ThroughEvaluation, Second Edition provides a comprehensive approach tomanagement throughout all stages of a health program. Learn to develop a strategy that steers the program towardspecific goals Discover how to design, market, and lead an effective healthprogram Become familiar with the manager's role in a quality healthprogram Evaluate potential and existing programs for performance andcapability Students and aspiring managers and leaders preparing themselvesfor the challenges of managing health programs will find theinformation and techniques to develop the skills they need inHealth Program Management: From Development Through Evaluation,Second Edition.

Required Reading
2017-09-19 Project Management Emerald Group Publishing
ISBN 9781787148307 ISBN-13 1787148300

Modern projects are confronted with complexity and ambiguity. To provide a holistic framework, this book presents a new project management model that is used to identify the nature of a project and develop appropriate project solutions. It also allows a circular planning process, leading to coherence across the project's elements.

Recommended Reading
2015-03-24 Project Management John Wiley & Sons
ISBN 1118945832 ISBN-13 9781118945834

Jack Meredith offers readers an insight into human behaviour, knowledge of organisational issues and quantitative methods needed to do project management. He emphasises the challenges they'll face including planning, negotiating, budgeting, communicating and scheduling.

Recommended Reading
2013-11-19 The 7 Habits of Highly Effective People Simon and Schuster
ISBN 9781451639612 ISBN-13 1451639619
Recommended Reading
2013 Project Management in Health and Community Services Allen & Unwin
ISBN 9781743310489 ISBN-13 174331048X
Recommended Reading
2016-08-03 Virtual Leadership Kogan Page
ISBN 074947596X ISBN-13 9780749475963

The future of work is virtual, with dispersed teams, telecommuting, remote working and virtual meetings becoming the norm in many sectors and industries around the world. At its best, virtual working can be productive and creative, tapping into the best people wherever they are and bringing skills and experience together efficiently and at low cost. But it can also lead to isolated and disengaged workers, ineffective communication, and uncoordinated and even counter-productive activity. Virtual Leadership discusses how leading a virtual team in our fast-paced world requires a new set of skills and a facilitative leadership approach.Virtual Leadership provides practical strategies, tools and solutions for the key issues involved in managing at a distance. How can I provide leadership, motivation and vision through virtual channels? How do I make virtual meetings effective, engaging and productive, and ensure actions are followed through? How do I create engaged and cohesive teams across distance, cultures and languages? How do I stop virtual team members silently checking out, distracted by local challenges and offline issues? With diverse case studies and examples, this is the essential guide to making a difference as a leader of virtual work.

Recommended Reading
2015-07-24 Leadership 2050
ISBN 1785603493 ISBN-13 9781785603495

What kind of leaders will the world need over the next thirty-five years? How will our knowledge of leadership, leadership development, and leadership education change? Leadership 2050 examines the issues, drivers, and contexts that will most likely influence leaders in the coming decades.

Recommended Reading
2010 Project-Oriented Leadership Gower Publishing, Ltd.
ISBN 0566089238 ISBN-13 9780566089237

Projects need leaders who can give them vision, identity, keep the stakeholders and the project team on board and make the difficult decisions. This book explains the key leadership models and shows how they can be applied within projects to lead processes, functions and people and ensure an ethical and inclusive approach within projects and programs.

Required Reading
2016-09-03 Appreciative Inquiry for Change Management
ISBN 0749477911 ISBN-13 9780749477912

Appreciative Inquiry (AI) is now a widely recognized process for engaging people in organizational development and change management. Based around conversational practice, it is a particular way of asking questions, fostering relationships, and increasing an organization s capacity for collaboration and change. It focuses on building organizations around what works (rather than trying to fix what doesn t) and acknowledges the contribution of individuals. "Appreciative Inquiry for Change Management "studies AI in depth, identifying what makes it work and how to implement it in order to improve performance within the business. The book explains the skills, perspectives, and approaches needed for successful AI, and demonstrates how a practical conversational approach can be applied to organizational challenges in times of change. Case studies from organizations that have already integrated AI into their change management practice, including Nokia and BP, reveal why these processes are valuable and demonstrate how to promote, create, and generate such conversations in other organizations. Written in jargon-free language, this updated second edition of "Appreciative Inquiry for Change Management" now includes chapters on how positive psychology can enhance appreciative practice and appreciative coaching, making it an essential resource for anyone looking to implement AI in their organization."

Required Reading
2016-02-01 Managing and Leading People Through Organizational Change
ISBN 074947419X ISBN-13 9780749474195

Tremendous forces for change are radically reshaping the world of work. Disruptive innovations, radical thinking, new business models and resource scarcity are impacting every sector. Although the scale of expected change is not unprecedented, what is unique is the pervasive nature of the change and its accelerating pace which people in organizations have to cope with. Structures, systems, processes and strategies are relatively simple to understand and even fix. People, however, are more complex. Change can have a different impact on each of them, all of which can cause different attitudes and reactions. Managing and Leading People Through Organizational Change is written for leaders with the key responsibility of managing people through transitions. Managing and Leading People through Organizational Change provides a critical analysis of change and transformation in organizations from a theoretical and practical perspective. It addresses the individual, team and organizational issues of leading and managing people before, during and after change, using case studies and interviews with people from organizations in different sectors across the globe. This book demonstrates how theory can be applied in practice through practical examples and recommendations, focusing on the importance of understanding the impact of the nature of change on individuals and engaging them collaboratively throughout the transformation journey.

Module Resources

Non ISBN Literary Resources

HSE(2018). Peoples Needs Defining Change. Health Services Change Guide. HSE. https://www.hse.ie/eng/staff/resources/changeguide/resources/change-guide.pdf  

Barry, S. and Dalton, R. (2018). Understanding Change in Complex Health Systems – a review of the literature on change management in health and social care 2007–2017, commissioned by Organisation Development and Design Services, Kells, Co Meath, Ireland. Available at: https://www.hse.ie/eng/staff/resources/changeguide/change-guide.html and https://www.tcd.ie/medicine/health_policy_management/research/ 

 

Journal Resources

Leadership Quartely Review. https://www-sciencedirect-com.ezproxy.library.itsligo.ie/journal/the-leadership-quarterly 

Journal of Healtcare Management. 

Health Promotion Practice 

 Stentz,J.E. ,Plano Clark,V.L , Matkin G.S. (2012). Applying mixed methods to leadership research: A review of current practices

The Leadership Quarterly, 23 , pp. 1173-1183

Philip M. Podsakoff, Nathan P. Podsakoff (2019). Experimental designs in management and leadership research: Strengths, limitations, and recommendations for improving publishability,The Leadership Quarterly, 30 (1) pp11-33

Battilana, J., Gilmartin, M., Sengul, M., Pache, A.‐C., & Alexander, J. A. ( 2010). Leadership competencies for implementing planned organizational change. The Leadership Quarterly, 21( 3),422– 438. https://doi.org/10.1016/j.leaqua.2010.03.007

Higgs, M. and Rowland, D. (2011) What does it take to implement change successfully? A study of the behaviors of successful change leaders. Journal of Applied Behavioral Science, 47: 309–35.

URL Resources

Public Health Ontario (2018), Online Health Promotion Planner. http://www.publichealthontario.ca/en/servicesandtools/ohpp/pages/default.aspx

Public Health Ontario (2018).Evaluating Health Promotion Programmes.  https://www.publichealthontario.ca/en/BrowseByTopic/HealthPromotion/Pages/Evaluation-Workbook-and-Audio-Presentations.aspx

European Quality Instrument for Health Promotion (2005). file:///C:/Users/M%C3%A1ire%20Mc%20Callion/Downloads/EuropeanQualityInstrument)HP%20(1).pdf