ENG07033 2016 Human Relations and Personal Development
This module is designed to give the student an appreciation of the importance of inter/intrapersonal communication in the development of self both personally and professionally.
On completion of this module the learner will/should be able to;
understand why we communicate and be able to identify the ego states of individuals and thus establish equilibrium in interpersonal communication transactions.
appreciate that conflict is a symptom, not the cause, of a problem and be able to engage in conflict resolution through the practice of assertiveness techniques.
understand their own personal motivation, personally and professionally.
recognise the need for high ethical standards in the performance of their duties.
choose an appropriate leadership style in any given situation.
Teaching and Learning Strategies
It is proposed to invite a guest lecturer from industry to speak to the students about the importance of the 'soft skills' i.e. interpersonal and intrapersonal communication in the work environment.
Module Assessment Strategies
Continuous assessment, oral presentations and final exam.
1.Communication -reasons why we communicate, transactional analysis, affirming and disconfirming responses.
2. Leadership-20th and 21st Century leadership: Trait, Behavioual, Situation and Contingency, Transactional, Transformational/Visionary, Adaptive, Connective,Dispersed. The emotional Competencies.
3. Conflict- definition, sources, conflict resolution strategies.
4. Modes of behaviour- passive, aggressive and assertive.
5.Motivation- Scientific, Humanist and Cognitive theories.
6.Ethics- Virtue, Utilitarianism, Rights/Duties, Egoism, Ethical Relativism and Corporate Social Responsibility.
Coursework & Assessment Breakdown
|Title||Type||Form||Percent||Week||Learning Outcomes Assessed|
|1||Continuous Assessment||Continuous Assessment||Assessment||100 %||OnGoing||1,2,3,4,5|
Full Time Mode Workload
|Group Learning||Flat Classroom||Communication||2||Weekly||2.00|
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Chelsom, J. Payne, A. Reavill, L. (2005) Management for Engineers, Scientists and Technologists, Chichchester: Wiley
Hargie, O. Dickson, D. (2004) Skilled Interpersonal Communication, Hove: Rutledge
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