DIGT09001 2019 Digital Transformation
This module will allow the learner to explore the concept of Digital Transformation through the evolutionary journey of Information Communication Technology (ICT). It will identify the nuances of disruptive growth and transformational change for traditional organisations and the role of business process reengineering in a digital transformation.
Within the context of ICT enabled change the learner will consider the role of leadership in managing a digital transformation in a fast-paced global economy and the challenges faced by leaders at implementation. This proliferation of SMAC IT (social, mobile, analytical, cloud and the Internet of things) technologies disrupting industry will be considered in tandem with the challenge of managing knowledge in the digital organisation. The module requires the learner to reflect on the contribution of ICT enabled change and offer concepts on leading the organisation into the future by identifying the implications of obsolete administrative logic whilst focusing on ICT enabled business capabilities and opportunities.
On completion of this module the learner will/should be able to;
Examine the evolution of ICT and identify its application to a global business service.
Critically evaluate the strategic importance of ICT enabled change in relation to the future of the organisation.
Critique the role that business process reengineering plays in Digital Transformation.
Scrutinise the role of management in ICT enabled change and discuss its role in a successful digital transformation.
Identify and explore existing and emerging technologies capabilities including big data analytics, AI (Artificial Intelligence) robotics and social e-commerce driving innovation and analyses their role in the future digital organisation.
Teaching and Learning Strategies
Live online learning will occur weekly.
Once per term students will be offered the opportunity to attend for classroom-based learning. The onsite teaching and learning plan will be developed in consultation with students. It may vary year by year.
A variety of teaching and learning techniques will be incorporated including case studies, problem-based learning, guest lecturing, flipped classroom, and peer learning. At Masters Level students will be required to actively engage in significant self-directed study and independent learning which will provide participants with additional opportunities to integrate and reflect upon professional and /or college based experiences and will underpin formal teaching and assessment.
Module Assessment Strategies
An important element of the assessment is the student’s ability to apply their learning in practice and reflect critically on its implications by adopting an action based strategic approach. Empirical evidence reveals the challenges abound when implementing ICT enabled change and none more so that when digital transforming the organisation or parts of it.
1) The focus of this assessment is to align organisational change to ICT capabilities. Students are required within their organisation to identify a business process for re-engineering. Utilising the ICT capabilities available they are required to design and produce a detailed BPR report using industry standards.
2) To support active student engagement with learning when offsite 20% will be awarded for participation in VLE Subject Blog on the adoption of SMAC IT technologies and their role in digital transformation, and how these technologies can be utilised in-house to maximise market share and increase productivity. Students are expected to contribute to this weekly.
The repeat assessment strategy will be dependent on overall grades and will be decided and documented at the Progression and Award Boards
Repeat submissions are capped at 40%.
LO1) Examine the evolution of ICT and identify its application to a global business service. Students will undertake a review of corporate ICT. They will examine their evolution from the earlier adoption of ICT in Manufacturing to current Enterprise Resource Planning (ERPII) technology. Students will examine how the evolution of ICT has become incorporated into every aspect of global business and how these technologies are utilised in organisations today.
LO2). Critically evaluate the strategic importance of ICT enabled change in relation to the future of the organisation. Students will evaluate the strategic importance of ICT enabled change. They will develop insights into key contemporary issues associated with competing in a global economy on a digital stage and explore the implications of evolving technology on digitally native organisations versus traditional organisations.
LO3) Critique and appraise the role that business process reengineering plays in Digital Transformation. Students will reflect on the nuances of BPR, and the challenges associated with BPR. They will explore the complexity of implementing BPR using in house ICT capabilities, and develop a clear understanding of the role of business process review in line with digital transformation. They will develop, plan and project manage a BPR and present to their peers in a live online class.
LO4) Scrutinise the role of management in ICT enabled change and discuss its role in a successful digital transformation. Students will review key literature on digital transformation where information systems are seeking to transform the organisation. Students will develop a clear understanding of how digital transformation differs from ICT enabled change and examine the factors management should undertake to ensure successful implementation.
LO5) Identify existing and emerging technologies capabilities including big data analytics, AI (Artificial Intelligence) robotics and social e-commerce driving innovation and analyses their role in the future digital organisation. Students will explore new digital capabilities. Students will critically reflect on the potential of these digital technologies to organisations of the future. Students are expected to work together to problem solve and identify how these will be applied in practice reflecting on their potential as part of this learning experience.
Coursework & Assessment Breakdown
|Title||Type||Form||Percent||Week||Learning Outcomes Assessed|
|1||Student Blog||Continuous Assessment||Assessment||20 %||Week 12||1,2,4,5|
|2||BPR Report||Continuous Assessment||Written Report||80 %||Week 14||1,2,3,4|
Required & Recommended Book List
2017-06-27 Machine, Platform, Crowd: Harnessing Our Digital Future Brilliance Audio
ISBN 1543615791 ISBN-13 9781543615791
2014-02-18 The Second Machine Age: Work, Progress, and Prosperity in a Time of Brilliant Technologies W. W. Norton & Company
ISBN 0393239357 ISBN-13 9780393239355
Title: The Second Machine Age( Work Progress and Prosperity in a Time of Brilliant Technologies) <>Binding: Hardcover <>Author: ErikBrynjolfsson <>Publisher: W.W.Norton&Company
2004-05-18 Does It Matter?: Information Technology and the Corrosion of Competitive Advantage Harvard Business Review Press
ISBN 1591394449 ISBN-13 9781591394440
A controversial manifesto on where information technology is headed, how its role in business strategy will dramatically change, and what this all means for business managers and IT suppliers. This book plays a central role in our ongoing debate about the future of IT.
1992-10-01 Process Innovation: Reengineering Work Through Information Technology Harvard Business Review Press
ISBN 0875843662 ISBN-13 9780875843667
Process Innovation: Reengineering Work Through Information Technology
2018-09-21 The AI Advantage: How to Put the Artificial Intelligence Revolution to Work (Management on the Cutting Edge) The MIT Press
Cutting through the hype, a practical guide to using artificial intelligence for business benefits and competitive advantage.
In The AI Advantage, Thomas Davenport offers a guide to using artificial intelligence in business. He describes what technologies are available and how companies can use them for business benefits and competitive advantage. He cuts through the hype of the AI crazeremember when it seemed plausible that IBM's Watson could cure cancer?to explain how businesses can put artificial intelligence to work now, in the real world. His key recommendation: don't go for the moonshot (curing cancer, or synthesizing all investment knowledge); look for the low-hanging fruit to make your company more efficient.
Davenport explains that the business value AI offers is solid rather than sexy or splashy. AI will improve products and processes and make decisions better informedimportant but largely invisible tasks. AI technologies won't replace human workers but augment their capabilities, with smart machines to work alongside smart people. AI can automate structured and repetitive work; provide extensive analysis of data through machine learning (analytics on steroids), and engage with customers and employees via chatbots and intelligent agents. Companies should experiment with these technologies and develop their own expertise.
Davenport describes the major AI technologies and explains how they are being used, reports on the AI work done by large commercial enterprises like Amazon and Google, and outlines strategies and steps to becoming a cognitive corporation. This book provides an invaluable guide to the real-world future of business AI.
A book in the Management on the Cutting Edge series, published in cooperation with MIT Sloan Management Review.
Information Systems Research
Journal of Management information Systems
Journal of the association of Information Systems